Terms & conditions

Last updated: August 2026

These Terms & Conditions govern the use of this website and the purchase of products from Panther Bio Research Ltd trading as Panther Peptides.

Please read these Terms & Conditions carefully before using this website or placing an order.

By placing an order with us, you agree to these Terms & Conditions. Nothing in these Terms & Conditions affects any statutory rights that you may have under applicable UK consumer law.


1. About Us

This website is operated by:

Panther Bio Research Ltd
Trading as: Panther Peptides
Company Number: 17013545

Registered Office:
Lancaster House
10 Sherwood Rise
Nottingham
England
NG7 6JE

Email: info@pantherpeptides.co.uk
Website: www.pantherpeptides.co.uk

References in these Terms & Conditions to “Panther Peptides”, “Panther Bio Research Ltd”, “we”, “us” or “our” mean Panther Bio Research Ltd trading as Panther Peptides.

References to “you”, “your”, “buyer” or “customer” mean the person or organisation accessing the website or purchasing products from us.


2. Scope of These Terms

These Terms & Conditions apply to:

  • Your use of the Panther Peptides website;
  • Orders placed through our website;
  • Products purchased directly from Panther Peptides; and
  • Communications relating to those orders.

Separate policies, including our Privacy Policy, Shipping Policy, Returns & Refunds Policy and Cookie Policy, may also apply.

Where there is any conflict between these Terms and mandatory rights provided by applicable law, applicable law will take precedence.


3. Research Use Only

Unless expressly stated otherwise, products offered by Panther Peptides are supplied strictly as laboratory research materials.

They are intended solely for legitimate laboratory, analytical, scientific or other lawful research purposes.

Unless expressly stated otherwise, our research products are:

  • Not for human consumption;
  • Not for human administration;
  • Not for veterinary use;
  • Not for therapeutic use;
  • Not for diagnostic use;
  • Not for cosmetic use;
  • Not intended to diagnose, treat, cure or prevent any disease or medical condition; and
  • Not supplied as medicines or medicinal products.

The presence of a product on our website does not represent or imply approval of that product for medical, therapeutic, veterinary or other unauthorised use.


4. Pre-Filled Research Pens and Dispensing Formats

Certain products may be supplied in pre-filled pens, cartridges or other laboratory dispensing formats.

Where a product is supplied in such a format, the dispensing mechanism is provided solely as a means of containing and/or dispensing research material within an appropriate laboratory setting.

The presence of a pen, cartridge, dispensing mechanism or similar device does not represent or imply that:

  • The product is intended for administration to humans or animals;
  • The product is a licensed medicine;
  • The dispensing format is an approved medical device;
  • We recommend or endorse any particular route of administration; or
  • The product is suitable for therapeutic, diagnostic, cosmetic or veterinary use.

Product format does not alter the stated research-only classification of the material.


5. Customer Eligibility

You must be at least 18 years of age to place an order through this website.

By placing an order, you confirm that:

  • You are at least 18 years old;
  • The information you provide to us is accurate;
  • You have legal capacity to enter into a contract;
  • You understand the stated research-only nature of applicable products;
  • You will comply with all applicable laws and regulations relating to your purchase, possession, storage and use of the products; and
  • You will not knowingly use products for a purpose prohibited by these Terms.

We may refuse an order where we reasonably believe that these requirements have not been met.


6. Product Information

We take reasonable care to ensure that product descriptions, specifications, photographs and other information displayed on our website are accurate.

Product images are provided for illustrative purposes. Packaging, labels, colours and presentation may occasionally differ from photographs displayed on the website.

Where applicable, individual product pages may specify information including:

  • Compound identity;
  • Nominal quantity or peptide content;
  • Product format;
  • Storage conditions;
  • Batch information;
  • Analytical information; and
  • Research classification.

You should review the complete product description before placing an order.

Nothing contained within a product description constitutes medical advice or a recommendation for human or veterinary use.


7. Analytical Data, Purity and Certificates

Where purity information, analytical testing, HPLC results, mass spectrometry results, Certificates of Analysis or similar information is provided, that information relates to the relevant sample or batch identified in the documentation.

Analytical information should be interpreted in its appropriate scientific context.

We do not represent research analytical information as evidence that a product is approved or suitable for human, therapeutic, veterinary, diagnostic or cosmetic use.

Where batch-specific documentation is available, customers should ensure that they refer to documentation corresponding to the relevant batch.


8. Storage and Handling

Customers are responsible for ensuring that products are handled and stored appropriately following delivery.

Where specific storage conditions are stated on the product page, packaging or accompanying documentation, those conditions should be followed.

Certain research materials may require refrigerated storage, protection from direct light or other controlled storage conditions.

Customers are responsible for maintaining suitable facilities, procedures and controls for the research materials they purchase.

We cannot be responsible for deterioration caused after delivery by inappropriate storage, handling, contamination or environmental conditions outside our reasonable control.

This does not affect your statutory rights where products were faulty, damaged or otherwise not in conformity with the contract when supplied.


9. Orders

When you place an order through our website, you are making an offer to purchase the products contained within your order.

After an order is submitted, you will normally receive an electronic acknowledgement.

An automated acknowledgement does not necessarily mean that your order has been accepted.

We reserve the right to decline an order for legitimate reasons, including:

  • A product being unavailable;
  • An obvious pricing or description error;
  • Payment not being authorised;
  • Suspected fraud;
  • Incorrect customer information;
  • Delivery restrictions;
  • Legal or regulatory restrictions; or
  • Reasonable grounds to believe the intended transaction would breach these Terms or applicable law.

Where payment has already been taken for an order that we subsequently cannot accept, we will refund the appropriate amount.


10. Order Information and Errors

You are responsible for checking your order before submitting it.

Please ensure that:

  • Products are correct;
  • Quantities and selected variations are correct;
  • Your billing information is accurate;
  • Your delivery address is complete and accurate; and
  • Your contact details are correct.

If you discover an error after placing an order, contact us as soon as possible at info@pantherpeptides.co.uk.

We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed once it has entered processing or dispatch.


11. Prices

Prices are displayed in Pounds Sterling (GBP) unless otherwise stated.

The price payable is the price displayed at checkout when your order is submitted, subject to correction of obvious errors.

Any applicable delivery charge will be displayed before you complete your purchase.

We may change prices at any time, but price changes will not normally affect orders that we have already accepted.


12. Obvious Pricing Errors

Despite reasonable efforts, a product may occasionally be incorrectly priced.

If an obvious pricing error occurs, we may contact you before accepting or fulfilling the order.

We are not required to supply goods at a price that was clearly and unmistakably incorrect where the pricing error could reasonably have been recognised as an error.

If we cancel an affected order after payment has been received, the amount paid for the cancelled item will be refunded.


13. Payment

Available payment methods will be displayed during checkout.

Payment may be processed by third-party payment service providers.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Orders will not normally be dispatched until the required payment has been successfully received or authorised.

For bank transfer orders, processing may not begin until cleared funds have been received.

We do not normally store complete card details on our own website where payment information is processed directly by an authorised third-party payment provider.


14. Fraud Prevention and Verification

We reserve the right to undertake reasonable checks to protect Panther Peptides, our customers and payment providers against fraud or unauthorised transactions.

An order may be delayed or cancelled where reasonable verification is required.

We may request additional information where necessary to verify an order, subject to applicable data protection laws.


15. Delivery

Available delivery services and charges will be displayed during checkout where applicable.

Delivery estimates are estimates rather than guarantees unless we expressly agree otherwise.

We will make reasonable efforts to dispatch orders within the timescales stated on our website.

Where consumer law applies, goods will be delivered within the period required by applicable law unless a different delivery period has been expressly agreed.

Tracking information will be provided where the selected delivery service supports tracking.


16. Delivery Address

You are responsible for supplying a complete and accurate delivery address.

Please check the delivery address carefully before completing your order.

If you discover an address error, contact us immediately at info@pantherpeptides.co.uk.

If an order has already been dispatched, we may be unable to alter its destination.

Where an order is returned to us because the customer supplied an incorrect or incomplete address, we will contact the customer to discuss the available options and any reasonable additional delivery costs that may apply.

Nothing in this section limits your rights where a delivery problem was caused by us or by a carrier acting on our behalf.


17. Delivery Delays

Occasionally deliveries may be affected by circumstances outside our reasonable control, including postal disruption, severe weather, transport disruption or other external events.

If a delivery is materially delayed, please contact us so that we can investigate.

Our responsibilities for delivery will remain subject to applicable consumer law.


18. Damaged, Faulty or Incorrect Products

Please inspect your order after delivery.

If a product arrives:

  • Damaged;
  • Faulty;
  • Incorrect;
  • Incomplete; or
  • Materially different from its description,

please contact info@pantherpeptides.co.uk as soon as reasonably possible.

We may request reasonable evidence, such as photographs of the product, packaging and shipping label, to allow us to investigate.

Where goods do not conform to the contract, your rights are governed by applicable UK consumer law.

Nothing in these Terms removes or restricts your statutory rights in relation to faulty, damaged or misdescribed goods.


19. Consumer Cancellation Rights

If you are purchasing as a consumer, you may have a statutory right to cancel an online purchase without giving a reason.

For goods to which the statutory cancellation right applies, the cancellation period will normally expire 14 days after the day on which you, or a person nominated by you, receives the goods.

To exercise a cancellation right, you must clearly inform us of your decision to cancel within the applicable cancellation period.

Cancellation requests may be sent to:

info@pantherpeptides.co.uk

Your statutory cancellation rights are subject to the exceptions provided by law.


20. Exceptions to Cancellation Rights

The statutory right to cancel does not apply, or may cease to apply, to certain categories of goods specified by law.

These may include, depending on the circumstances:

  • Goods made to a customer’s specifications or clearly personalised;
  • Goods liable to deteriorate or expire rapidly; and
  • Sealed goods that are not suitable for return for health protection or hygiene reasons where the seal has been broken after delivery.

Whether an exception applies depends on the particular product and circumstances.

We will not seek to classify a product as exempt from statutory cancellation rights where the relevant legal requirements for the exemption are not satisfied.

Your rights in relation to faulty or misdescribed goods remain unaffected.


21. Returns Following Cancellation

Where you validly exercise a statutory right to cancel and the goods are returnable, you must return the relevant goods in accordance with applicable law.

Unless we agree otherwise or the goods are faulty, you may be responsible for the direct cost of returning cancelled goods where this has been communicated to you as required by law.

Please package returned goods appropriately to prevent damage in transit.

You may handle goods only to the extent reasonably necessary to establish their nature, characteristics and functioning.

Where permitted by law, we may make an appropriate deduction if the value of returned goods has been reduced by handling beyond what would reasonably be permitted in a physical shop.


22. Refunds

Where a refund is legally due following cancellation, we will process it within the timeframe required by applicable law.

For eligible consumer cancellations, this will generally include the basic outbound delivery charge originally paid, subject to the rules applying to premium delivery options.

Refunds will normally be made using the original payment method unless otherwise agreed.

Nothing in this section affects the separate remedies available for faulty, damaged or misdescribed goods.


23. Research Responsibility

Customers purchasing research materials are responsible for ensuring that their activities are lawful and conducted within an appropriate research environment.

The buyer is responsible for determining whether the acquisition, possession and intended research use of a particular material is lawful and appropriate in their jurisdiction.

Our acceptance of an order does not constitute advice regarding the legality or suitability of any particular research activity.


24. Prohibited Use

Products supplied as research materials must not knowingly be purchased or used for:

  • Human consumption;
  • Human administration;
  • Veterinary administration;
  • Therapeutic treatment;
  • Diagnosis of disease;
  • Cosmetic administration;
  • Unlawful activity; or
  • Any other use inconsistent with the stated research-only purpose of the product.

We reserve the right to refuse future orders where we have reasonable grounds to believe that products are being intentionally purchased for a prohibited or unlawful purpose.


25. No Medical Advice

Information provided by Panther Peptides, whether through:

  • This website;
  • Product descriptions;
  • Email;
  • Customer service;
  • Social media;
  • Messaging platforms; or
  • Other communications,

is not intended to constitute medical advice.

We do not provide diagnosis, treatment recommendations, prescribing advice or patient-specific medical guidance.

Questions relating to personal health, medication or treatment should be directed to an appropriately qualified healthcare professional.


26. Third-Party Information and Links

Our website may occasionally contain links to third-party websites or information.

Third-party websites are operated independently of Panther Peptides.

Unless expressly stated otherwise, inclusion of a link does not mean that we endorse or control the third-party website or its content.

We are not responsible for the availability or content of independent third-party websites.


27. Intellectual Property

Unless otherwise stated, the content of www.pantherpeptides.co.uk is owned by or licensed to Panther Bio Research Ltd.

This includes, where applicable:

  • Panther Peptides branding;
  • Logos;
  • Product photography;
  • Graphics;
  • Written content;
  • Website design elements; and
  • Original product documentation.

You may not reproduce, commercially exploit, republish or distribute our protected content without permission except where permitted by law.


28. Website Availability

We aim to maintain a reliable website but cannot guarantee that the website will always be available without interruption.

We may temporarily suspend or restrict access for:

  • Maintenance;
  • Security updates;
  • Technical problems;
  • Hosting issues; or
  • Other reasonable operational requirements.

Where possible, we will seek to minimise disruption.


29. Website Security and Misuse

You must not knowingly:

  • Introduce viruses, malware or malicious code;
  • Attempt unauthorised access to our website or systems;
  • Interfere with website operation;
  • Attempt fraudulent transactions; or
  • Use automated systems in a manner that materially disrupts the website.

Suspected unlawful activity may be reported to the appropriate authorities where required or permitted by law.


30. Our Liability

Nothing in these Terms excludes or restricts liability where it would be unlawful to do so.

In particular, nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

If you are purchasing as a consumer, nothing in these Terms affects your statutory rights, including your rights relating to goods that are faulty, not as described or otherwise fail to conform to the contract.

Subject to those protections, we are not responsible for losses caused solely by a customer’s unlawful use, deliberate misuse, inappropriate post-delivery storage or handling of a product where the loss was not caused by our breach of contract or legal duty.


31. Business Customers

If you purchase products wholly or mainly for purposes relating to your trade, business, craft or profession, you are purchasing as a business customer rather than a consumer.

Certain consumer-specific rights referred to in these Terms may therefore not apply to you.

Nothing in these Terms excludes any right or liability that cannot legally be excluded in a business-to-business transaction.


32. Privacy and Personal Data

We process personal information in accordance with our Privacy Policy and applicable UK data protection legislation.

Information may be shared with service providers where reasonably necessary to operate our business and fulfil orders, including payment processors, website providers and delivery carriers.

Please refer to our Privacy Policy for further information about how personal data is collected, used, stored and protected.


33. Marketing Communications

Where required by law, we will only send electronic marketing communications where we have an appropriate lawful basis to do so.

You can unsubscribe from marketing communications using the unsubscribe facility provided or by contacting info@pantherpeptides.co.uk.

Transactional communications relating to an order, payment, delivery, account or customer-service matter are not marketing communications.


34. Complaints

If you are dissatisfied with an order or our service, please contact:

info@pantherpeptides.co.uk

Please provide your:

  • Name;
  • Order number;
  • Description of the issue; and
  • Any relevant supporting information.

We will aim to investigate complaints fairly and within a reasonable period.


35. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to:

  • Applicable law;
  • Regulatory requirements;
  • Our products;
  • Our website;
  • Payment arrangements; or
  • Our business operations.

The version applicable to an order will generally be the version in force when that order was placed.

The latest version will be displayed on this website together with its revision date.


36. Severability

If any provision of these Terms is found by a court or other competent authority to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.


37. No Waiver

If we do not immediately enforce a right available to us under these Terms, this does not necessarily mean that we have waived that right.

Similarly, nothing in these Terms prevents a customer from exercising statutory rights available to them.


38. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer resident elsewhere in the United Kingdom, you may also benefit from mandatory protections and rights to bring proceedings available under the laws applicable to you.

Business customers agree that the courts of England and Wales shall have jurisdiction over disputes arising in connection with these Terms, subject to any mandatory legal requirements.


39. Entire Agreement

These Terms, together with the product information presented at the time of purchase and any policies expressly incorporated into the transaction, form the basis of the agreement between you and Panther Peptides concerning your order.

Nothing in this provision excludes liability for fraud or prevents reliance on rights that cannot lawfully be excluded.


40. Contact Information

Questions regarding these Terms & Conditions should be sent to:

Panther Bio Research Ltd
Trading as Panther Peptides
Company Number: 17013545

Registered Office:
Lancaster House
10 Sherwood Rise
Nottingham
England
NG7 6JE

Email: info@pantherpeptides.co.uk
Website: www.pantherpeptides.co.uk


Important Research Use Notice

All applicable Panther Peptides research compounds are supplied strictly for legitimate laboratory research purposes only.

Not for human consumption. Not for human or veterinary administration. Not for therapeutic, diagnostic or cosmetic use.

The presentation or dispensing format of a research product does not alter its research-only classification.

© 2026 Panther Bio Research Ltd t/a Panther Peptides. All rights reserved.